IAAA Long-Term Care Ombudsman Program:
Make a Positive Impact as a Volunteer
Long-Term Care Ombudsmen and Ombudsman Volunteers are committed to helping residents of nursing homes, residential care homes and assisted living facilities have their best possible quality of life. During regular visits, Ombudsmen and Volunteers hear complaints and concerns of residents, investigate as needed, and help resolve the issues. While advocating for the rights of residents, Ombudsmen build relationships with residents, families and facility staff and teach residents skills for self-advocacy. For residents without family or friends in the area, the Ombudsman may be their only contact from outside the facility and is someone they know they can trust. Volunteers who visit every week become friends as well as advocates.

Ombudsman volunteers must be 18 or older and pass a criminal background check. Volunteers are certified after 36 hours of training and commit to giving two hours of service weekly to their assigned facility. For more information about becoming an Ombudsman Volunteer, go to the Ombudsman Program Page.

INSIGHT
the INCOG Newsletter

Sign up for the
INSIGHT Mailing List

Parking Map

JOB OPPORTUNITIES

Executive Director

Financial Accountant

Community Development Planner