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LONG-TERM CARE OMBUDSMAN PROGRAM HELP

Checklist To Determine When a Person Needs an Ombudsman's Help

A person may need the services of an Ombudsman prior to placing a loved one in a facility to:

  • Discuss the level of care that would benefit the resident.
  • Check on the Ombudsman's experiences with the facility.
  • Learn which facilities have specific services or amenities the resident will require.
  • Request the "Directory of Licensed Facilities in Creek, Osage and Tulsa Counties."
  • Discuss sources of payment including Medicare/Medicaid guideline.

After placing a person in a facility, an Ombudsman may be needed to:

  • Request information regarding any aspect of resident life.
  • File a complaint or to discuss a concern.
  • Discuss state and federal laws and regulations.
  • Protest notice of an involuntary transfer or discharge.
  • Discuss Advance Directives (Living Wills) and Do Not Resuscitate forms.
  • Discuss the Living Choice Program.

Three LTC Ombudsman Supervisors serve specific areas in Creek, Osage and Tulsa Counties.

Sarah Strecker
918.359.1020
sstrecker@incog.org

Lesley Smiley
918.359.1022
lsmiley@incog.org

Bill Waggoner
918.359.1021
bwaggoner@incog.org